Mar 06
2010

I want to thank all of you who attended the Conversion Ninja Toolbox Session @ SMX West on Thursday and the Google Analytics Seminar on Friday. It was pleasure meeting you all!

Also, thanks to Tim Ash, Nicolas Ward and Patrick Bennett for their great presentations at the conversion toolbox session. Check out this post that Nicholas wrote after the session, you gotta love the picture (Nicholas, can I be the one with the two swords? :) ).

For those of you who attended the Friday Google Analytics Seminar, thank you again and I hope you found the material helpful and I hope you put it to use right away (on Monday as you promised!! :) ).

Here are some additional references:

That’s it for now! Thank you all again and hope to see you at an advanced Google Analytics training in the future!

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written by Feras Alhlou \\ tags: , , ,

Mar 01
2010

It’s March 1st already, my goodness, I am already so behind on things I want to do in the first quarter! And this week it’s going to be busier since I’ll be attending & presenting at SMX West. But it’s worth every bit of it. The folks at SMX have assembled a great line up of speakers on all-things search (and yes, some analytics too).

For those of you attending SMX West, I’d love to meet and catch up. In addition to attending and taking notes at the various sessions, here is where I’ll definitely be networking or speaking: :)

  • Monday 3/1, 6pm-7:30pm: Meet & Greet reception
  • Tuesday 3/2, 5:45pm-7:00pm: Expo Hall Reception
  • Thursday 3/4, 11:30am-12:30pm: Measuring How Search Ads Drive Offline Conversions – Q&A Moderator
  • Thursday 3/4, 12:30pm-1:30pm: Birds-of-a-Feather Analytics Table (lunch)
  • Thursday 3/4, 1:30pm-2:30pm: Analytics Action Plans For PPC & SEO – Q&A Moderator
  • Thursday 3/4, 2:45pm-3:45pm: Conversion Ninja Toolbox – A Review of Tools & Technologies – Speaker
  • Friday 3/5, 9am-5pm: Google Analytics Workshop – Presenter

To our clients: many of us at E-Nor will also participate in parts of the conference and we plan to absorb as much as we can, pick some golden nuggets here and there and take it all back and continue to enhance our processes and add more value for our clients.

Thanks,
Feras

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written by Feras Alhlou \\ tags: , , , , ,

Feb 08
2010

Do you want to customize your user experience based on how many times visitors visited your site or how many pages they viewed?  Maybe you are designing a web page where the layout of which depends on the number of visits to the site or depends on whether the page was a landing page or a category page.

How about if you want to display a message on the landing page to all visitors who visited your site 5 times? Or you want to tag visits with custom variable after certain number of pageviews.

In this post I will walk you through a method that allows you to access the visit counter and the session pageview counter using Google Analytics. What you do with these two variables, I will leave it for you to decide based on your creativity and business requirements.

Google Analytics Visit Counter and Pageview Counter Technique

As you know, websites that have Google Analytics installed in them issue first-party persistent cookies that allow the site to uniquely identify visitors.
In this post we will focus on only two cookies utma and utmb and how can we get the visit count and the pageview count from them:

The utma cookie is also known as the visitor identifier. The last number in the cookie string is the visit counter, which increments by one every time the site visitor starts a new session. In the example below, the visitor visited the site 5 times.

How to extract the visit count?

I’m going to use JavaScript code to pull the “visit count” value off of the _utma cookie.

function get_visit_count(str)
{
var i, vc='-';
if (str != '-') {
   i = str.lastIndexOf(".");
   i++;
   vc = str.substring(i);
   }
return vc;
}

This script defines a function (get_visit_count) that receives the utma string and returns the visit count. If utma comes with no value due to the failure of executing the GATC for example, the function will return the ‘-’ character.

For example:
Function Input: 7113510.1552602301.1265052146.1265052146.1265060431.5
Function Output: 5

The utmb cookie is also known as the session identifier. The number that comes right after the domain hash is the pageview counter which increments by one every time the visitor refreshes the current page or views a new page. In the example below, 8 pages were viewed during that particular session.

How to extract the pageview count?

Similar to what we did in the previous section, this time I’m going to use JavaScript code to pull the “pageview count” value off of the _utmb cookie.

function get_pageview_count(utmb,utmc)
{
var i, j, pc='-';
if(utmb != '-' && utmc != '-'){
   utmc=utmc+'.';
   i=utmc.length;
   j=utmb.indexOf(".", i);
   pc=utmb.substring(i,j);
   }
return pc;
}

This script defines a function (get_pageview_count) that receives the utmb and utmc strings and returns the pageview count. If utmb comes with no value, the function will return the ‘-’ character

For example:
Function Input: 7113510.8.10.1265060431
Function Output: 8

How to implement this method on my site:

  1. Create a folder under your web server root and name it “Scripts”
  2. Download the “SessionTracker.js” by clicking here
  3. Add the “SessionTracker.js” file to the “Scripts” folder
  4. Add the following code right after the Google Analytics Tracking Code on every page you wish to track the session information [visit count and pageview count]
<script type="text/javascript" src=".../Scripts/SessionTracker.js"></script>

<script type="text/javascript">
alert("visit count= " + visit_count);
alert("pageview count= " + pageview_count);
</script>

Now that we have the visit count and the pageview count for every page in the site, we can use them for all kind of cool things. Share with us your case studies and nice ideas :)

Related Posts

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written by Allaedin Ezzedin \\ tags: , ,

Jan 25
2010

You probably have seen the earlier post on the Google Analytics Workshop that Dr. Brian Clifton and I are holding at SMX West on March 5, here in Santa Clara. The early registration ends this Saturday, so if you are planning on attending the workshop, take advantage of the 10% discount and sign up by this Saturday 1/30/2010, the discount code is GA@SMX.

In addition to the GA workshop, I’ll be speaking at the Conversion Ninja Toolbox – A Review of Tools & Technologies session on Thursday March 4, 2:45-3:45pm. Stop by and say hi! I’m certain you’ll pick up a tip or two on improving conversation rates, sales & profits. The session will also cover ideas on what to test and practical information on available tools and technologies.

The session will be moderated by Chris Sherman, the Executive Editor of Search Engine Land and the co-panelists are:

  • Tim Ash, CEO, SiteTuners.com
  • Patrick Bennett, Co-Founder, BLVD Status
  • Nicholas Ward, Product Manager, Range Online Media
  • Feras Alhlou, President, e-nor.com

I’ll be focusing on the Google Website Optimizer (GWO) and how website owners should use A/B and Multivariate testing to find site bottlenecks and improve the performance of marketing campaigns by adopting a testing methodology. I am hoping that your takeaways will include:

  1. Benefits of Testing and Google Website Optimizer – Free but powerful!
  2. Features – what should you test?
  3. Advanced Testing Strategies with GWO
  4. Testing Best Practices
  5. Sample Reports & Results

I look forward to seeing you at SMX West. Meanwhile, if you have a question, a comment or a suggestion, feel free to leave a comment or email me at feras @e-nor.com

I am speaking at SMX West

Thanks,
Feras

Related Post:

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written by Feras Alhlou \\ tags: , , , ,

Jan 13
2010

I tuned in to the HubSpot webinar a couple weeks ago, which was called “The Science of Social Media Marketing.” It was one of the first webinars on Social Media that I attended that I actually learned from. Usually webinars about social media introduce the different funnels of micro-blogging, which is something many of us already know. What I’d like to know is how to USE these funnels to benefit my clients! ConnectionsDan Zarrella from HubSpot gave some excellent tips on how to use micro-blogging to engage your audience.

When I look at popular blog posts, videos, and tweets, I often wonder, “How in the world did this spread virally?” when it isn’t particularly good or even entertaining. Dan described it perfectly in saying that news spreads simply because of “contagiousness.” It has nothing to do with whether a video is good or not. People seem to be more attracted to posts that have many views; it seems to add credibility that many people have seen this post. The problem here is how do we get our social media content to reach a viral popularity?

Pressures of Micro-Blogging

The pressures of micro-blogging are much different today than they were even a few years ago. The problem with micro-blogging before was there was a limited amount of people that you could reach. Seeing as nowadays the amount of people you can reach is not an issue because of sites such as Twitter, and MySpace, where you can add people who are in your field, and in most cases they’ll add you because of your connection through the field. A new problem has occurred though, there is so much information that is being thrown at us daily, how do we make our content grab the user’s attention. That is the new issue arising with micro-blogging.

The way to grab a user’s attention is through finding a person in your field who has the power over influencing a large amount of his followers. Once you find this influencer, as Dan calls it, your next step is to make people aware. When you post your information, make sure your influencer reposts it. In terms of Twitter, post your information as a retweet so that it is simply passed on exactly as you posted it. A good tip is that you shouldn’t post very often; many people think to get a lot of people interested post as much information as possible. The problem with doing that is people will start to get frustrated with seeing multiple tweets and posts that it will get ignored or they will stop following you. So when you post information, make sure it’s relevant and don’t bombard your followers with updates.

Benefits of Social Media

Many traditional companies seem to shy away from social media; they fail to see the benefit. But what they don’t realize is that their competitors are one step ahead of them. Just being involved in the conversation about your company that is happening in the social universe is beneficial for you in itself. Having a Facebook fan page, or a Twitter, and the conversation in those spaces or directly on your page (through posts and updates) can help you identify problems that you may not have known were there otherwise. Through your pages you can instantly address problems. For example, If you are getting negative publicity, the more time you allow without addressing such issues can make your company seem stale or irrelevant. Your social media outlet will be the perfect place to catch these problems quick.

Having a presence in these spaces can also enhance your marketing efforts in ways you may not have thought of – announce sales, promotions, and posting live information as soon as they occur.

So, go out there find your influencers; stay connected, and don’t forget your calls to action!

Quick Tips:

  • Stay active on your social media funnels, check your profile, and keep up with your followers inquiries
  • Keep it personal; after all social media is about a human interaction with a company, not just a logo! For example, share pictures from your office, store or warehouse.
  • Use URL shortening tools for Twitter, since you are only limited to 140 characters.
  • Try to participate in conversations about your company where it makes sense.
  • Don’t forget to comment, retweet, and respond to tweets because this will build a community around your brand!

Related Links:

  1. Dan Zarrella’s Twitter: http://twitter.com/danzarrella – Very useful tweets! :)
  2. http://www.openforum.com/idea-hub/topics/marketing/article/5-ways-to-grow-your-local-business-with-social-media-john-jantsch – Article about how to use social media for a small/local businesses
  3. Follow E-Nor on Twitter! — http://twitter.com/enorinc

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written by Asmaa Mourad \\ tags: ,

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