Archive for September, 2008

Sep 23
2008

At a recent speaking engagement on analytics, I was asked some questions on what appears to be discrepancies between search marketing platforms (such as Google AdWords and Yahoo! Search Marketing) and the data in the Google Analytics. I didn’t get a chance to answer these questions in details but here are some pointers on where to start your investigation!

In Adwords, ensure that your “auto-tagging” feature is enabled under account preferences.

Ensure proper URL tagging for all your PPC traffic. A useful tool to help you set up your URL tags is the Google URL builder. For tips on tagging Yahoo Search Marketing campaigns and MSN adCenter PPC campaign, check our earlier post.

Another area where problems may occur is URL redirects. Check our earlier post on this subject for more details.
So assuming you have turned on auto-tagging or your URLs are manually tagged, you will still see a discrepancy but don’t panic! Some Google Analytics help posts come to the rescue and explain why your “click” and “visit” numbers won’t match :( .
http://adwords.google.com/support/bin/answer.py?hl=en&answer=57164
http://adwords.google.com/support/bin/answer.py?answer=55610&ctx=sibling
http://adwords.google.com/support/bin/answer.py?answer=63917&ctx=sibling

Click on the the following thumbnail to view the full screenshot. It shows Adwords clicks and Google Analytics visits.
Adwords clicks vs GA visits

Now you have something to go back to your customer with (if you are a consultant) or to your boss (if you are an in-house analyst) and let them that the culprit wasn’t you. It isn’t Adwords, it isn’t Google Analytics, it is just how things are when looking at data from two different systems. Instead, we want to examine trends and not just absolute numbers (easier said than done :) ).

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Sep 09
2008
Today, people are more mobile and so is the Internet. People pay bills, read news, do shopping, and more using their mobile devices.

Website owners should be aware of this fact and design their sites to be mobile-device friendly.

The first questions a web analyst will be asked by website owners are: how many people visit my site using mobile devices, what is special about this segment of users, and what can I do to optimize my site for mobile device marketing?

Thanks to Google Analytics, answering these questions is as easy as 1, 2, and 3!

  1. Create a data filter to include only traffic from mobile devices.
  2. Create a profile and include the filter created in the first step.
  3. View data.

1. Create a new data filter to capture only traffic from mobile devices

  • Go to: Analytics Settings -> Filter Manager -> + Add Filter

  • In the “Filter Pattern” box, add the list of mobile devices you would like to include in your report separated by the pipe character | (Vertical Bar).

Note: Google Analytics can only track web browsers that execute JavaScript.

2. Create a profile (Ex. Mobile Devices)

  • Go to: Analytics Settings -> Add Website Profile.
  • Check the “Add a Profile for an existing domain” radio button.

  • Apply the filter created in step 1 – Mobile Devices Users – into this new profile

3. View data

Select the Mobile Devices profile. All of the data in this profile is now just for mobile devices’ visitors.

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Sep 08
2008

Yes, Google Chrome has made it to Google Analytics reports! If you are checking out your browser report, under the Visitor reports tab, you will notice the new comer has arrived.

Check out this snapshot below. This is for a period of a couple of days right after the release of Google Chrome! It is quite impressive to see Chrome picking up steam so quickly!

So what is actionable out this new data? If you are seeing a significant amount of visitors using Google Chrome, you might want to check with your webmaster and do some browser-compatibility testing. This recent post by folks at Google Webmaster Central becomes very handy (and timely :) ).

That is for now, I need to catch up on IE8 and other blog reading that I am behind on. And of course, some work around the house since it is the weekend (before I get in trouble at home!! :)

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Sep 08
2008

I am looking for input from the Internet Marketing consultants attending the WSI Global conference in Las Vegas on September 16.  Social networking is the theme of the conference and I’ll be presenting on “web analytics and social networking”. The title of my session is “Analyze as you Socialize” (Arti and team get all the credit for this cool title! :) ).

I am known to be a last minute guy, but believe it or not, I am well ahead on this presentation and might have it all ready in the next couple of days!

I’ll be covering a number of topics, one  I know people want to hear about is “event tracking” in Google Analytics. I plan to show some reports and analysis of video tracking.  But my challenge is to meet the needs of the audience since we will have beginners, intermediate and advanced level consultants.

I would really appreciate it if you can post a comment or email me directly (feras at e-nor . com) with what you like to see in the presentation. I’ll attempt to refine the presentation to address the needs of the audience and also include references & materials that consultants can use right away.

Thank you in advance and hope to see you there!

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Sep 03
2008

If you are looking for formal training on Google Analytics, look no further! On Wednesday October 8th, E-Nor will be hosting a full day training session on Google Analytics.

Our Google Analytics workshop will be split into two parts.  The first half will focus on Google Analytics implementation & setup (the technical stuff), and the second part will focus on marketing & conversion optimization (for the marketing and business folks).

The workshop fee is $149 for a half day and $249 for the full day. Space is limited, so sign up today. The workshop will be held at the Biltmore Hotel in Santa Clara. For the full agenda and more details about the program, check out our Google Analytics workshop registration page.

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