Posts Tagged ‘google adwords’

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Dec 19
2008

Urchin 6.5 was just released and we recommend you upgrade to take advantage of these new features:

  • The best new feature: a Pay-per-Click (PPC) data manager lets you create PPC sources that automatically import cost data from Google Adwords.
    • These PPC sources can then be applied to profiles as easily as you would apply log sources and filters!
    • Currently, this feature does not work with the autotagging feature of Google Adwords.
  • Urchin has been updated to show Chrome as a browser and Android as an operating system.
  • The installer has been improved to make for a more seamless installation or upgrade.
  • The Urchin configuration management utility has had its functionality extended.
  • The geo database has been updated to December 2008 data.
  • Some localization issues have been fixed.
  • Urchin help topics (both internal to the application and in the online Urchin Help Center) have been updated.

Feel free to contact us for all your Urchin consulting needs.
You can also download Urchin from our Urchin software page.

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Sep 23
2008

At a recent speaking engagement on analytics, I was asked some questions on what appears to be discrepancies between search marketing platforms (such as Google AdWords and Yahoo! Search Marketing) and the data in the Google Analytics. I didn’t get a chance to answer these questions in details but here are some pointers on where to start your investigation!

In Adwords, ensure that your “auto-tagging” feature is enabled under account preferences.

Ensure proper URL tagging for all your PPC traffic. A useful tool to help you set up your URL tags is the Google URL builder. For tips on tagging Yahoo Search Marketing campaigns and MSN adCenter PPC campaign, check our earlier post.

Another area where problems may occur is URL redirects. Check our earlier post on this subject for more details.
So assuming you have turned on auto-tagging or your URLs are manually tagged, you will still see a discrepancy but don’t panic! Some Google Analytics help posts come to the rescue and explain why your “click” and “visit” numbers won’t match :( .
http://adwords.google.com/support/bin/answer.py?hl=en&answer=57164
http://adwords.google.com/support/bin/answer.py?answer=55610&ctx=sibling
http://adwords.google.com/support/bin/answer.py?answer=63917&ctx=sibling

Click on the the following thumbnail to view the full screenshot. It shows Adwords clicks and Google Analytics visits.
Adwords clicks vs GA visits

Now you have something to go back to your customer with (if you are a consultant) or to your boss (if you are an in-house analyst) and let them that the culprit wasn’t you. It isn’t Adwords, it isn’t Google Analytics, it is just how things are when looking at data from two different systems. Instead, we want to examine trends and not just absolute numbers (easier said than done :) ).

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Aug 22
2008

Strategy, Techniques, and Track it all with Google Analytics

So you are the resident pay-per-click (PPC) guru, you have your campaigns running in Google Adwords, your metrics are looking good, your cost per acquisition is looking great, your post-click metrics in Google Analytics are just shining, and your return on your marketing spend is just outstanding. Your boss, or your client if you are an online marketing agency, says: “bring me more (and dangling the promotion/bonus carrot)!” And being the good sport you are, you say with confidence, “of course!”

You know Google is king when it comes to traffic volume, but you more or less exhausted your creative ideas to drive additional traffic through Adwords – what do you do? It is now time to explore other search engines, Yahoo! Search Marketing, MSN adCenter, and maybe some vertical or secondary search engines.

In this blog post, I’ll cover some PPC implementation techniques to optimize your paid search marketing across multiple search engines, especially Google Adwords and MSN adCenter, while ensuring your PPC post-click metrics are properly tracked in Google Analytics.

The process of transferring campaigns from one search engine to another can be very time consuming and tiring, especially when you have a big account with a large number of campaigns, ad groups, and keywords. A frequent problem popping up on the web these days is the ability to transferring campaigns from your Google Adwords account into your MSN adCenter account. In this post I hope to to answer this question and a little more.

  • We first advise that you optimize your campaigns in Google Adwords, allowing enough time for testing different ad variations, adding relevant and negative keywords, and applying other PPC optimization techniques. You can even go further and test few landing pages and pick the best performing ones. When you feel satisfied with the performance in Google Adwords, you can now start planning to migrate them into your MSN adCenter account.
  • You need to create and run an ad performance report in Adwords to get the needed information to transfer into your adCenter account. Our friends at Affiliate-Blog have came up with a clean and straightforward way to create this report and transfer it into your adCenter account.

Adding the campaigns in adCenter is one thing, but to be able to see campaign data and more in Google Analytics requires a little more work. It is time to tag those URLs! Here are few tips that will help you tag your URLs properly so that the data shows up in a clear and consistent manner. You can use the Google URL builder to create custom tags for your adCenter destination URLs.

Here is a list of the elements you needs to tag.

  1. Campaign Source: msn
  2. Campaign Medium: cpc
  3. Campaign Term: {QueryString}
    Adding this parameter will allow you to track all your keywords in Google Analytics without having to type each keyword manually.
  4. Campaign Content: (used to differentiate ads)
  5. Campaign Name: (whatever the campaign name is)

Example:

http://www.domain.com/?utm_source_=adcenter&utm_medium=cpc&utm_term=mykeyword&utm_content=variation1&utm_campaign=campaign1

For more details, check out this article written by our friends at PPC Hero

Few Suggestions:

  • I recommend you use a unique naming convention to make it easier for you to identify your adCenter campaigns in Google Analytics reports. For example, I want to set up a campaign to market E-nor’s Google Analytics services. In Google Adwords, the campaign name can be g_GAServices and for an adCenter campaign you can name it m_GAServices. Using this naming convention will make it very easy for you to visually identify which PPC system the campaign belongs to.
  • I would recommend you import one campaign to adCenter and allow enough time to test it. Check the results in GA to make sure your URL tagging was thorough. If everything goes smoothly, then start transferring the rest of the campaigns after following the same steps we mentioned earlier.

Have a great day transferring and tagging your campaigns! ;-)

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Jul 25
2008

Have you ever experienced a call transfer from one department to another while you were calling to troubleshoot a problem in your machine or report a credit card fraud?

This annoying experience is similar to what we experience in web analytics when we deal with URL redirects. You request one URL and end up at another! Misconfigured URL redirects can cause data loss such as not seeing any data from one or more sources in your web analytics reports

It is common practice in many sites, especially e-commerce sites, to use redirect pages to track campaign performance. The problem is that the redirect usually removes extra parameters from URLs – parameters which are necessary for proper tracking in Google AdWords and Google Analytics.

In order to identify a visitor as a paid visitor in Google Analytics, AdWords auto-tagging adds a parameter to the end of any AdWords destination URL. This parameter is called gclid.

In a normal situation with no URL redirects, when people click on a paid ad with a destination URL such as http://www.mydomain.com/landingpage.aspx?id=54

the URL that they are supposed to go to might end up looking like this http://www.mydomain.com/landingpage.aspx?id=54&gclid=a1b2c3d4e5f6g7h8i9

If there was a poorly configured redirect at this point, the visitor might end up at this URL: http://www.mydomain.com/landingpage54.aspx *

* Note that the gclid parameter is gone and Google Analytics will consider the click as an organic visit and not as a paid visit.

Suggested solutions to this problem:

  1. Ask your webmaster to configure the redirect page to pass any parameters to the final URL. This is will allow you to maintain your internal redirects and properly segment your visitors.
  2. Tag your destination URLs manually:
    • utm_source = google
    • utm_medium = cpc
    • utm_term = your AdWords keyword (ex. e-nor blog)
    • utm_campaign = your AdWords campaign (ex. blog campaign)

    The final URL will look like this now: http://www.mydomain.com/landingpage54.aspx?utm_source=google&utm_medium=cpc&utm_term=e-nor%2Bblog&utm_campaign=blog%2BCampaign

  3. The best solution: do not use redirects at all!  My colleague at E-Nor, senior web analyst Rehan Asif, suggests not to use redirect at all. He says, “configure Google AdWords to send visitors straight to the landing page. Add whatever internal tracking scripts you want to us on the actual landing page.” (ex. http://www.mydomain.com/landingpage54.aspx)One of the reasons we usually suggest avoiding URL redirects is because of our concern about the keyword Quality Score. Page load time and number of redirects are an important factor in determining the Quality Score. Redirects could be slow at times which would lead to long page load times which would lead to low Quality Scores.

Thank you,

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Oct 30
2007

Yesterday I attended the Conversion University conference at Google here in Mountain View. Avinash had a couple of very informative sessions on creating a “data driven” culture in your organization (or your clients’ organization). I really recommend you get his book, Web Analytics – An Hour A Day, if you haven’t done so.

These sessions will soon be available on YouTube and the sessions from the previous Conversion University Day have been available for a while now. Even if you are not using Google Analytics, the sessions are still very applicable.

There were a number of very informative sessions on Adwords, Google Website Optimizer (GWO), GA Hacks , a number of case studies, as well as a review of the new features that will be rolled out soon in Google Analytics.

There were also a number of very friendly and helpful Google engineers and specialists that were around to answer questions from the audience in the breaks and in the lab time.

Many thanks to Brett, Jeff, and the others who put this event together.

PS. Lunch was excellent too! :)

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